Enhancing the view of our support page to something more modern. Need assistance!

Question

Good day,

I have been tasked with looking at resources to enhance our support pages to something more modern. I've noticed that there are other pages that customers use within in the Jira/confluence area that has a more modern field and look. I have been doing some research and see that there are templates that can be used along with courses that could be taken to update the pages and wanted to see if I could gather some assistance from the community with respect to help in updating these pages with some guidance, as well as what others have used to do this please if you can follow up and let me know your thoughts

Thank you
Aabid

unknown · Answer

I will check this out..

We currently have hyperlinked text that opens content pages. Instead, we would like to have visualized boxes for the audience to click to navigate to the content pages.

Thank you for your help

Aabid

Jack Brickey · Answer

ytou dont have the ability to do that natively. you could leverage the APIs and create your own webpage. There are also marketplace applications you might consider. one such app is Refined for JSM

unknown · Answer

Thank you...

mentioned above of what I am trying to create and need some guidance. Trying to add some excitement to the page instead of just text. I want to add boxes with images and icons etc.

found this template, but I don't know if it the correct one:

https://www.atlassian.com/software/jira/templates/customer-service-management?templateModal=com.atlassian.servicedesk:next-gen-external-service-desk