My Jira board is now for the second time suspended even though I have a free trial. Because of this the company has lost it's progress of it's userstories. I do not understand why this happened.
Hi @Bahari,Chaimai C.
You are not the site-admin of this site. I'd recommend reaching out to your site-admin, Bohdan T. as it appears that they have not renewed the subscription.
If they want to renew the subscription, then perhaps they can open a ticket over in https://support.atlassian.com/contact/#/?inquiry_category=account_management&reason=access_issues&support_type=customer
Welcome to the community.
When was the last time you used Jira, as free plans will be removed after a period of inactivity.
See the following security documentation, based on track-storage-and-move-data-across-products
Hi there!
I used this jira board just this monday and changed some user stories. That goes as well for another project i had called avalon
If its a board on a project, then somebody has deleted it or your permissions have been revoked on a project.
Are you the admin of your site?
If not I would ask the admin to check your instance for any trashed projects
I did make the site so I should be an admin. Nobody tried to delete it either unfortunately. We used a scrum project with user stories
That's odd as we don't know a Bohdan T. and are not sure how this could've happened
Which site are you referring to? If it's https://s6as23group1.atlassian.net then Bohdan T. is the site admin of that Cloud site. This user shares the same domain as the email address of your account that posted here to Community.
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