When configuring SLA, there was a problem setting the execution time to the end of the next business day, regardless of when the incident was reported. The helpdest line works from 8.00 a.m. to 7.00 p.m., so regardless of whether someone reports a problem at 8 or 6 p.m., the time for a solution is the next End of business day. Is this possible in JSM? If not what can I do otherwise?
