Draw.iO is not working

Question

Niether Draw.Io is getting displayed not inserted in Confluence.

Marija Radovic · Answer

Hi @Neghena drawio Diagrams

We replied to Mohammed's ticket he sent to our Service desk. Thanks for the initial reply 😊

Regards,

Marija

draw.io support

Neghena drawio Diagrams · Answer

Hi Mohammed!  Can you give me a bit more information? Are your diagrams unable to appear on draw.io on confluence? Or are you unable to access draw.io via confluence? Do you have a current license?

If you do have a current license with draw.io and unable to access the app on your pages, I suggest checking out our support page and submitting a ticket.

https://drawio.atlassian.net/servicedesk/customer/portal/14

Hope this helps!