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"JQL Filter is blocking your timeline" Error

Kyle Wilz

Didn't have this issue before, but logging on today I got the error that "A JQL Filter is blocking your timeline". Again, I haven't changed anything, never saw this error before, but now I do.

Any idea what I need to change in the filter? I am trying to show all epics except MWP-3756 so my query is:

project = MWP AND issuetype in standardIssueTypes() AND "Epic Link" not in (MWP-3756) ORDER BY Rank ASC

Any thoughts?

Accepted answers

Trudy P Claspill

Hello @Kyle Wilz

The filter you are showing indicates that only standard issues types (i.e. Story, Bug, Task) are to be displayed in your board, based on this criteria in it.

issuetype in standardIssueTypes()

And only those standard Issue Type issues that are not children of Epic MWP-3756

For the basic Timeline feature to work, your board filter must also include Epics from the same project. The basic Timeline feature will show only the Epics and the child issues of those same Epics that are within the scope of the board filter. If your board filter does not include any Epics, then the Timeline feature won't work. It can't be used to display only the child issues without their parent Epics.

If you want to include all the Epics and child issues, except for Epic MWP-3756 and its child stories, then the JQL you need is

project=MWP and key != MWP-3756 and "Epic Link" != MWP-3756

You may get a warning that you need to replace "Epic Link" with "Parent", since the Parent field is replacing the Epic Link field.

Note that the above filter would not include any Sub-tasks under any of the child issues.

All comments

Trudy P Claspill

Hello @Kyle Wilz

The filter you are showing indicates that only standard issues types (i.e. Story, Bug, Task) are to be displayed in your board, based on this criteria in it.

issuetype in standardIssueTypes()

And only those standard Issue Type issues that are not children of Epic MWP-3756

If you want to include all the Epics and child issues, except for Epic MWP-3756 and its child stories, then the JQL you need is

project=MWP and key != MWP-3756 and "Epic Link" != MWP-3756

You may get a warning that you need to replace "Epic Link" with "Parent", since the Parent field is replacing the Epic Link field.

Note that the above filter would not include any Sub-tasks under any of the child issues.

Kyle Wilz

Tried the above filter and it did not work... Everything I want to show up on the board is. However the timeline feature gives that error and I can't filter the backlog by Epic because it says there aren't any. However I can filter the sprint by Epic... so they are there and associated with the project I believe... but seems I am missing something.

Trudy P Claspill

Hello Kyle,

The Timeline feature requires that the Epics themselves be within the scope of the board filter. If there are Epics within the scope of the board filter, they can be displayed in the Epics panel in the Backlog screen. Your filter simply will not work for the Timeline because it does not actually pull any Epics into the scope of your board.

What exactly do you mean by "However I can filter the sprint by Epic"? Can you provide a screen image for that? If you are talking about the "quick" filter...

Screenshot 2023-11-27 at 1.57.33 PM.png

...that is created based on the actual values in the Epic Link/Parent field in the issues that are in the scope of your filter. It is not based on those Epics being within the scope of your filter. This list has no relationship to satisfying the requirement for the Timeline display.

If you want to include the Epics in the scope of the board so that you can leverage them for the Timeline, the filter I provided should have worked. If it did not work, can you please tell me in what way it did not work? Did you get an error message, or did you not get the results you wanted?

Kyle Wilz

Hi Trudy, thank you for your reply and help...

Regarding the points:
1) Being able to filter the sprint by Epic.
See the attached picture... I can be in "active sprints" and see all the relevant tickets and sort based on the appropriate Epic. So it is the quick filet you are talking about. But if I understand your answer correct, those are not related? I'm having a hard time understand why these issues are part of the scope of the project but the Epics aren't?

2) The filter you suggested
I made the filter you suggested the query for the board and still got the message there were no Epics for the project and the timeline wouldn't work because of the JQL filter.

Any thoughts? I also have other boards set up in this project... 1 board I am filtering for only 1 epic however I have the same issue there too (It's the same Epic I am trying to not show on the board I've been asking about)...

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