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JIRA team member doesn't have dropdown options to make filter public.

Anjana Shrivastava

Hey There,

One of our JIRA Admin unable to share filters for bug tracking in testing. Despite saving the filter, they encounter limited options in the dropdown menu, with only 'Private' available for viewer rights, and face an error message ('You do not have permission to share. All shares are invalid') when attempting to grant Editor rights. Attached are screenshots for reference.

Screenshot 2023-11-27 113720.png Screenshot 2023-11-27 110802.png

Accepted answers

Trudy P Claspill

Hello @Anjana Shrivastava

There is a Global Permission that needs to be granted in order for a user to be able to share a filter.

Make sure that the user is a member of one of the groups granted that permission.

Screenshot 2023-11-27 at 12.47.46 PM.png

All comments

Trudy P Claspill

Hello @Anjana Shrivastava

There is a Global Permission that needs to be granted in order for a user to be able to share a filter.

Make sure that the user is a member of one of the groups granted that permission.

Screenshot 2023-11-27 at 12.47.46 PM.png

Anjana Shrivastava

Thanks Trudy, I have given Global Access to my team member, and now waiting for them to use it and confirm.

Regards,

Anjana

Anjana Shrivastava

Hi @Trudy P Claspill ,

Thanks for your prompt suggestion. My team member is now able to create and share filters. I am accepting the answer.

Regards,

Anjana Shrivastava

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