Screenshots of the Comments screen

Question

Hello everyone!
In the JIRA Cloud version I see that it is NOT possible to add screenshots (Copy + Paste) in the comments of the screens that are shared with users, and vice versa either. Is there any way to edit the comments form the screen so that it could be done? and if you could already include the option of "Predefined answers" would be great.

Thank you very much!

David Martínez López · Answer

Adding the option to attach files to the screen allows me to include screenshots, but although the user sees the image well, internally in JIRA it appears like this

Marc -Devoteam- · Answer

Hi @David Martínez López

Looking at your screenshot it seems:

The create attachment permission is not assigned to you or have attachments been disabled globally?

Looks like the response app is turned of.

David Martínez López · Answer

is in this comment window in traslate