How to assign an issue to user of different project?

Question

We have two projects and one team is creating issues in one project (Project1). Now I need to assign the item from Project1 to users in Project2.

Note: The users in Project2 is not available in Project1.

I also created a common board with two projects and I could see the issues of both the projects. But I am not able to assign the item to users in Project2.

How could this be handled.

Berat Altunhan · Answer

It doesn't matter which project the item is in. The important thing is that you authorize users for the relevant project. If you create a group (you can add single if you want) with users in project 2 and add this group as assignable user in the permission table used by project 1, you can now assign the users in project 2 to the items in project 1. In other words, users in project 2 become assignable to items in project 1.

You can read this page. İt's maybe more understandable.

Managing project permission

Pradeeban K · Answer

Hi, @Berat Altunhan

Thank You for your response.

I agree, but the item is not available in Project2. My requirement is to assign the issue which is available in Project1 to the users available in Project2.

Berat Altunhan · Answer

Hi, Pradeeban K

You may need to add users in project 2 as assignable users to project 1 permissions.

You can add it with the following steps:

1. Go to Project Setting

2. Select '' Permission'' on the navigation bar.

3. Find '' Assignable User'' permission and check it or add users in project 2 via the action button in the right corner and edit permission. (You may need to check the browse project permission here, make sure you add the users in project 2).