nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Reference to an attribute of another object (Jira Assets / Insight)

Maximilian Brand_ne8cer

Hi,

I have two objects:

"Device Models", with attributes like "manufacturer", "price", "article number", …
"Phones" assets, with attributes like "owner", "model"…

Now, I would like to use a reference to an attribute of "Device Models" in order to display the price and article number of a "Phones" asset.

I know that in the attributes of "Phones" I can create an attribute of type object and reference to "Device Models", but how can I reference to the attribute "price" or "article number" in the foreign "Device Models" object?

The goal is to e.g. show the price and article number of the specific "Phone" asset when viewing it.

Thank you for any suggestions and thoughts.

Best Regards,
mb

Accepted answers

MF_inu3wc

I think its not direct possible...

We had a similar need and used a workaround:

On Create/Update of an Object we use an Automation to copy the Values. So the Attributes have to be doubled, which is not sooo nice, but we get an Object with all Details without manual interaction.

We have to keep in mind, that changes on "the price" dont reflect directly in the "Phones". If needed, another Automation has to be implemented (maybe a nightly run over all objects)

All comments

MF_inu3wc

I think its not direct possible...

We had a similar need and used a workaround:

On Create/Update of an Object we use an Automation to copy the Values. So the Attributes have to be doubled, which is not sooo nice, but we get an Object with all Details without manual interaction.

We have to keep in mind, that changes on "the price" dont reflect directly in the "Phones". If needed, another Automation has to be implemented (maybe a nightly run over all objects)

Maximilian Brand_ne8cer

Hello MF and thank you for your input,

Using an automation on object updated makes sense, but I cannot seem to get it to work:

Trigger
When Object is updated
FOR AQL
Object Type = "Device Models"
- Then: Lookup objects
  ObjectType = "Device Models"
- And: Create variable
  modelName = {{lookupObjects.Name}}
- And: Add value to the audit log
  Device Model is {{modelName}}
- And: Lookup objects (this does not work)
  category = object.Name / category = $.Name / category. = ${Device Models.Name} / category. = ${"Device Models".Name}
- And: Add value to the audit log
  category is {{lookupObjects.Name}}
- And: Create variable
  modelPrice = {{object.price}}
- And: Add value to the audit log
  modelPrice is {{modelPrice}}
- And: Edit object attributes (this does not work)
  phonePrice = {{modelPrice}}

Could you please share your automation?

I am not sure why my second lookup doesn't work (I tried the different values one by one as written above). I am also not sure how I can edit the related object because I think my automation only looks at the objects that are of type "Device Models" due to the Branch FOR AQL.

Maybe For each would be better? (EDIT: For each did not work either, but I used MF's approach and it's working now)

Thanks and Best Regards,

MF_inu3wc

I think you can simplify (at least thats our approach)

Trigger -> When Object is created/updated

When -> ObjectType = "Phone"

Then -> Edit Objectattributes -> phonePrice -> {{object."Device Models".price}} (add more attributes)

Repeat with ELSE for other types.

You still need the "connected" Objects (here "Device Model") as referenced Attribute on the "Phone" Object.

If your intention was, to set all "Phones", when changing a "Device Model" I think it is easier to Query all Phones and set their "price" than the other way.

In your example the automation will be "expensive" as it will run on every Object Update, even, when its not necessary.

Maximilian Brand_ne8cer

Thank you MF, this is very helpful and a good + slim workaround.

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

jira-service-management-cloud

jira-service-management