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JQL Start date information

Aaron Micallef_dd6tpb

Hey Guys,

I am just searching for a confirmation to understand the start date JQL I am doing an automation to send a reminder slack/email msg to a team based on 3 days before the start date.

This is was I was going for project = CTI AND issuetype = "Casino - Lobby Update" and "Start Date[Date]" = startOfDay(3)

This here from the testing I did i think it does the job, what if i would like it to run from 3 days before until the start date? this is where I am struggling.

Cheers Aaron

Accepted answers

Ben Finn_jtpbl4

Hi @Aaron Micallef

It may be a typo in your request but you need to set up start of day like this = startOfDay(-3d)

All comments

Ben Finn_jtpbl4

Hi @Aaron Micallef

It may be a typo in your request but you need to set up start of day like this = startOfDay(-3d)

Aaron Micallef_dd6tpb

Hello @Ben Finn

when i do the startOfDay(-3d) it will not show me nay issues when i do the advanced search but when i do "Start Date[Date]" = startOfDay(3) it does show as per below

Ben Finn_jtpbl4

I just tested on my sandbox to confirm and can say that without the - it adds the days, so I would recommend you check the data and see if you have any issues with a startdate of November 21st (3 days before today).

Alternatively I noted that the screenshot does not have a start date shown, are you looking for start date or another date?

Aaron Micallef_dd6tpb

Correct since I want to receive a notification 3 days prior the start date I want it to add or I am getting it wrong? got a bit confused here.

Zola Schmidt

Automating notifications is a fairly reliable approach to keeping everyone up to date. By the way, many IT companies would like to implement a similar approach. I know that the guys from https://kaszinoworld.com/20bet/ tried to create something, but I'll have to ask if it worked out. In my opinion, instead of focusing on just one day, you could use something like startOfDay(-3)and , endOfDay() to cover the range.

Keni Yadrami

Your idea makes sense and can be useful, but it's important to consider that automation requires careful configuration to avoid excessive notifications and ensure their value for the end user. Also, one should not forget about the context and the flexibility of the approach depending on the situation.

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