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How to create issue in JIRA using REST API with the description field

I am trying to create issue (bug) in JIRA cloud using RST API with bearer token. I am using the regular VBScript and MSXML2.XMLHTTP

I have a simple summary. However my description of the bug is like below:

1: Links must be distinguishable without relying on color
Description: Ensure links are distinguished from surrounding text in a way that does not rely on color
Help: Links must be distinguishable without relying on color
Help URL: https://dequeuniversity.com/rules/axe/4.6/link-in-text-block?application=axeAPI
Impact: serious
Tags: cat.color, wcag2a, wcag141
Element(s):
Html:
<a href="https://www.itsmywebsite.com/US/en-US/cookie-settings" target="_blank">Cookie Preference Centre</a>

Selector:
p:nth-child(25) > a[target="_blank"]

To solve:
Fix at least one of the following issues:

SERIOUS: The link has insufficient color contrast of 2.88:1 with the surrounding text. (Minimum contrast is 3:1, link text: #1343de, surrounding text: #000000)
SERIOUS: The link has no styling (such as underline) to distinguish it from the surrounding text
Html:
<a href="https://www.itsmywebsite.com/US/en-US/cookie-settings" target="_blank">Cookie Preference Centre</a>

Selector:
p:nth-child(37) > a[target="_blank"]

To solve:
Fix at least one of the following issues:

SERIOUS: The link has insufficient color contrast of 2.88:1 with the surrounding text. (Minimum contrast is 3:1, link text: #1343de, surrounding text: #000000)
SERIOUS: The link has no styling (such as underline) to distinguish it from the surrounding text
Html:
<a href="https://tools.google.com/dlpage/gaoptout" target="_blank">here</a>

Selector:
p:nth-child(38) > a[target="_blank"]

To solve:
Fix at least one of the following issues:

SERIOUS: The link has insufficient color contrast of 2.88:1 with the surrounding text. (Minimum contrast is 3:1, link text: #1343de, surrounding text: #000000)
SERIOUS: The link has no styling (such as underline) to distinguish it from the surrounding text
Html:
<a href="https://www.itsmywebsite.com/cookie-settings" target="_blank">Cookie Preference Centre</a>

Selector:
p:nth-child(42) > a[target="_blank"]

To solve:
Fix at least one of the following issues:

SERIOUS: The link has insufficient color contrast of 2.88:1 with the surrounding text. (Minimum contrast is 3:1, link text: #1343de, surrounding text: #000000)
SERIOUS: The link has no styling (such as underline) to distinguish it from the surrounding text
Html:
<a href="http://youronlinechoices.eu/" target="_blank">http://youronlinechoices.eu/</a>

Selector:
a[href$="youronlinechoices.eu/"]

To solve:
Fix at least one of the following issues:

SERIOUS: The link has insufficient color contrast of 2.88:1 with the surrounding text. (Minimum contrast is 3:1, link text: #1343de, surrounding text: #000000)
SERIOUS: The link has no styling (such as underline) to distinguish it from the surrounding text

When this is posted, I am getting 400 with the following error

{"errorMessages":["There was an error parsing JSON. Check that your request body is valid."]}

I suspect the paragraphs and the special characters are not liked by the API.

Has anyone encountered this issue before? I would appreciate some pointers to get the description field text to be accepted by the API.

I am using REST API v2.

Appreciate any help with this.

Accepted answers

I reckon this would help someone.

The following function did the trick.

Function escapeJsonData(jsonData)

jsonData = Replace(jsonData, "\", "\\")

jsonData = Replace(jsonData, """", "\""")

jsonData = Replace(jsonData, "/", "\/")

jsonData = Replace(jsonData, Chr(8), "\b")

jsonData = Replace(jsonData, Chr(12), "\f")

jsonData = Replace(jsonData, Chr(10), "\n")

jsonData = Replace(jsonData, Chr(13), "\r")

jsonData = Replace(jsonData, Chr(9), "\t")

escapeJsonData = jsonData

End Function

All comments

Your Json string is malformed. You need to escape special characters in the json. Doing this in VBscript is a painful process but if you want to try you could split the string > escape the problematic characters>put it back together and than send the REST request. Good Luck fighting with VBscript!

Any other modern language with a json parser would make the process much less painful. Use python or powershell for example.

Thank You! I know its a painful process. however invested quite an effort already with VBScript and just the last leg of posting this issue to JIRA.

Yes, I will try and do that. Appreciate that.

I reckon this would help someone.

The following function did the trick.

Function escapeJsonData(jsonData)

jsonData = Replace(jsonData, "\", "\\")

jsonData = Replace(jsonData, """", "\""")

jsonData = Replace(jsonData, "/", "\/")

jsonData = Replace(jsonData, Chr(8), "\b")

jsonData = Replace(jsonData, Chr(12), "\f")

jsonData = Replace(jsonData, Chr(10), "\n")

jsonData = Replace(jsonData, Chr(13), "\r")

jsonData = Replace(jsonData, Chr(9), "\t")

escapeJsonData = jsonData

End Function

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