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Send mail on a specific day with Jira Automation

min_akso3f

I've created a Jira Automation to automatically set a due date.
If I want to follow this up with a mailing 3 days before the due date is reached, what features should I use to create the automation?

Accepted answers

Ben Finn_jtpbl4

You will need a second automation.

I would recommend running a scheduled automation every day with a JQL that checks for due dates equal to "startOfDay(-3d) then use the send email component. Ill get some screenshots and share steps.

All comments

Ste Wright

Hi @min

You can schedule a rule to run once a day, and check if there's any issues which are due within 3 days - and send the email if yes!

It will look something like this...

Trigger: Scheduled
- Run rule every = 1 days
- Run a JQL Search... = TRUE (checkbox)
  - JQL - due >= 3d and due < 4d
- Only include issues... = FALSE (checkbox)
Action: Send Email
- To / Subject / Content - populate as required

---

A few notes...

The JQL looks for issues due in 3 days or more, but less than 4 days - this ensures the email is just sent on that specific day

Let us know what you think!

Ste

Ben Finn_jtpbl4

You will need a second automation.

I would recommend running a scheduled automation every day with a JQL that checks for due dates equal to "startOfDay(-3d) then use the send email component. Ill get some screenshots and share steps.