Persistent Loading Issue in Jira

Muhammad Wajahat

Hello Atlassian Community,

I hope this message finds you well. I am currently experiencing a frustrating issue with Jira, and I'm reaching out to seek assistance from the knowledgeable members of this community.

When I open my Jira workspace, I encounter a never-ending loading animation that persists even after the page appears to be fully loaded. I have attempted to resolve this issue by trying different browsers, all of which exhibit the same problem. This loading glitch is hindering my ability to use Jira effectively.

Steps Taken:

1. Tried accessing Jira on multiple browsers.
2. Checked if the issue persists across different devices.
3. Cleared browser cache and cookies.

Despite these efforts, the problem persists. I would greatly appreciate any insights or suggestions the community may have to help troubleshoot and resolve this loading issue.

Thank you in advance for your assistance.

Best regards, Wajahat

Ste Wright

Hi @Muhammad Wajahat 

As a simple first step - have you tried a different internet connection, to see if this is the issue?

Ste