Making a Jira automation to create a new ticket every 90 days

Question

I am relatively new to making Jira automations and I'm looking for help with mine. I am trying to make an automation that will:

1. Create a new ticket every 90 days to a specific board

2. Once created, it will send a message to a specific slack channel with a link to the ticket.

So far I have it set up like this:

When: Scheduled

a. every 90 days

b. I chose "simply run the conditions and actions without providing issues". when I chose "run a JQL search and pass results to subsequent conditions and actions" it ended up creating over 50 tickets before I could turn off the automation.

Then: Create a new issue

a. selected specific project

b. selected issue type

c. filled out summary and description

And: Send Slack message

a. selected the correct webhook url

b. added in a message

c. selected "Send message as Automation for Jira"

d. added in the correct Slack channel

Jackson Kelley · Answer

I'll give that a try, thank you!

Bill Sheboy · Answer

After a rule creates the issue, you have the smart value {{createdIssue}} to include any fields in the message: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/#--createdIssue--

One of those is the link to the issue: https://support.atlassian.com/cloud-automation/docs/jira-smart-values-issues/#--issue.url--

Putting those together, you could include the link as:

That link will work for people who have Jira access.

Jackson Kelley · Answer

I will post screenshots once they are approved.

I am trying to create an automation that would create a new ticket every 90 days for my team to audit users from a list of apps we use.

So far when I run the rule it will create a new ticket. When I view the ticket all the correct info is listed.

The current Issue I am facing is in the Slack message portion. It sends a slack message stating "90 day app audit due" but I can't figure how to add a link to the ticket into the slack message. I would also need to make sure the slack message displays the correct ticket number every 90 days.