Email Nofication

Question

Hello,

I would like to ask why some of my colleagues are not getting email notification on issues they created or they are mention in. I have helped them to switch on the notification in the personal settings and yet, they  still do not get notified. 
See attachments of the personal settings and the project settings.
I look forward to your support.
Best regards,
Olu

Marc -Devoteam- · Answer

It looks like the user has no browse permission assigned to the related project

Dave LIAO · Answer

Use the Permission Helper to help troubleshoot that person's situation further.

The user needs to be able to Browse Issues in your ITSUP project. You can't get notified about things you can't see. (It's a feature, not a bug.)

Oluwaseun Adedeji · Answer

Hello @Dave LIAO thank you for your prompt response. I tried the steps and this was the outcome.  What permission could this be?