Dear All, I have noticed that when a client creates an account through our servicedesk, this contact will be put in CRM automatically. However, depending on how the clients fills out the details, it could be that only the email address shows up.
As we want to have all our contacts in the CRM with name, I was trying to change those details, but it shows me an error which means I have no possibility to make any changes to this contact.
Would this have something to do with user rights?
Could you help me on how to change these details?
Hope somebody can help!
