I would like to edit assets from a request

mathieu_beaupre

Hi there. I would like to figure out how to edit assets from a request.

 

I have the automations made to create assets in a certain schema using a request form. I would like to use an asset field to lookup an existing record, that is owned by the submitter of the request from the portal, and modify existing fields in that.

Joseph Chung Yin

@mathieu_beaupre -

Welcome to the community.  Please take a look of the following KB article on using automation rule to update Assets objects -

https://confluence.atlassian.com/jirakb/how-to-update-asset-object-attribute-using-automation-with-values-from-associated-jira-issue-1085200114.html

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.