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Not able to see issues from team-managed projects in the company-managed project

José Carlos De Oliveira Escalona

Hi, I got a company-managed board that suppose to catch issues from all my team-managed projects

The filters includes 2 projects, however, is not including issues from this project, only from the Service Desk one

Screenshot 2023-11-17 at 12.54.20.png

How can I visualise the issues from all these other projects so I can have a big concise Sprint?

Accepted answers

Trudy P Claspill

Hello @José Carlos De Oliveira Escalona

Are the statuses used in the SFDC issues mapped to columns in this multiple project board? Can you show us the Columns mapping for this board?

All comments

Trudy P Claspill

Hello @José Carlos De Oliveira Escalona

Are the statuses used in the SFDC issues mapped to columns in this multiple project board? Can you show us the Columns mapping for this board?

José Carlos De Oliveira Escalona

Thanks for your reply Trudy, I was not aware of that!

I have now mapped them and I can see nearly* all issues.

Screenshot 2023-11-20 at 14.02.58.png

*I just missing the issue types from the Jira Discovery Project

Screenshot 2023-11-20 at 14.07.53.png

Trudy P Claspill

Hello @José Carlos De Oliveira Escalona

I have not worked with Product Discovery at all, so I don't have an answer for that.

Since that was not mentioned in your post originally, I recommend that you start a new Question about showing Product Discovery information within a Jira Software Company Managed project.

Also, there is a Community Group specifically for Product Discovery. You might want to check that out and join it, if you have not done so already.

https://community.atlassian.com/t5/Jira-Product-Discovery/gh-p/jira-product-discovery

Bill Sheboy

Hi @José Carlos De Oliveira Escalona

What problem are you trying to solve by adding ideas from a Jira Product Discovery (JPD) project to another board?

Putting JPD ideas on another board seems to invert the concept and value of using JPD, which is to perform highest level, portfolio management and planning. Often a JPD project is the source of the ideas which then lead to work items (i.e., Epics, Stories, etc.) on other Jira project boards.

Kind regards,
Bill

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