Hello, I am trying to send an email to a group of users with an information table. This table rows are created by an iteration on issues. I have not problems with other fields, but just withe a list one I do. My code is {{lookupIssues.size}} Incidencias Abiertas (OTROS): {{#lookupIssues}} {{key}} {{created.format("dd/MM/yyyy")}} {{status.name}} {{summary}} {{assignee.displayName}} {{reporter.displayName}} {{issue.Acciones creación usuarios}} {{/}} where {{issue.Acciones creación usuarios}} is a checkbox list i want to show in the email cell. I have no problems with the rest, only the checkbox

I would advise raise a support request at Atlassian Support. They might have the answer.

Oh! missunderstanding. I did not mean it was resolved! it is not, I meant I used to store the list value in a text field, but it did not work.

nav[aria-label="Primary Navigation"] { padding: 0; & ul { list-style: none; width: 100%; display: flex; flex-direction: row; justify-content: start; align-items: start; gap: 30px; padding: 0; & li { margin: 0; } & ul li { list-style: none; } } }

Print a list in an email table

Víctor Rodríguez Siles

Hello,

I am trying to send an email to a group of users with an information table. This table rows are created by an iteration on issues. I have not problems with other fields, but just withe a list one I do.

My code is

<b>{{lookupIssues.size}} Incidencias Abiertas (OTROS):</b>
<table width="100%" max-width="600px" cellborder="0" cellspacing="0" cellpadding="5px" align="left">
{{#lookupIssues}}
<tr>
<td valign="middle" style="border: 1px solid #d8d8d8; color:#444444; font-family: Arial, sans-serif; font-size:12px; padding:10px" BGCOLOR="#ffffff"><A HREF="{{url}}"> {{key}}</A></td>
<td valign="middle" style="border: 1px solid #d8d8d8; color:#444444; font-family: Arial, sans-serif; font-size:12px; padding:10px" BGCOLOR="#ffffff">{{created.format("dd/MM/yyyy")}}</td>
<td valign="middle" style="border: 1px solid #d8d8d8; color:#444444; font-family: Arial, sans-serif; font-size:12px; padding:10px" BGCOLOR="#ffffff">{{status.name}}</td>
<td valign="middle" style="border: 1px solid #d8d8d8; color:#444444; font-family: Arial, sans-serif; font-size:12px; padding:10px" BGCOLOR="#ffffff">{{summary}} </td>
<td valign="middle" style="border: 1px solid #d8d8d8; color:#444444; font-family: Arial, sans-serif; font-size:12px; padding:10px" BGCOLOR="#ffffff">{{assignee.displayName}}</td>
<td valign="middle" style="border: 1px solid #d8d8d8; color:#444444; font-family: Arial, sans-serif; font-size:12px; padding:10px" BGCOLOR="#ffffff">{{reporter.displayName}}</td>
<td valign="middle" style="border: 1px solid #d8d8d8; color:#444444; font-family: Arial, sans-serif; font-size:12px; padding:10px"
BGCOLOR="#ffffff">{{issue.Acciones creación usuarios}}
</td>
</tr>
{{/}}

where {{issue.Acciones creación usuarios}} is a checkbox list i want to show in the email cell.

I have no problems with the rest, only the checkbox

Accepted answers

All comments

Víctor Rodríguez Siles

As note, {{issue.Acciones creación usuarios}} in printed when it is out of the iteration loop with the data of the issue that run the automation run

Marc -Devoteam-

HI @Víctor Rodríguez Siles

Can you try the following.

Replace this {{issue.Acciones creación usuarios}} with {{issue.customfield_xxxxx}} where xxxxx is the custom field ID.

Víctor Rodríguez Siles

Thank you Marc for your response. The result is the same. I get the values in the body, but no in the cells loop.

Captura de pantalla 2023-11-17 141801.png

Marc -Devoteam-

So as you mentioned, It might that this doesn't work in a loop.

I would advise raise a support request at Atlassian Support.

The only other thing I could think of is to create a variable where you store the checkbox content and use that variable.

Víctor Rodríguez Siles

Thank you Marc, I also tried it and the result was the same copying the information in a text variable. I think it is how Jira manage the object issue.xxx in a loop .

Welcome!

It looks like you're new here. Sign in or register to get started.

Quick Links

Find more posts tagged with

cloud

jira-service-management-cloud

jira-service-management