Parent field data disappears when Resolving a story as Done

susan.miller

I've noticed when Resolving a jira story as Done, the Parent field data disappears automatically.  In the history, it looks like the person resolving the story is also changing the Parent to None, but they are not, it just seems to happen on their behalf.  

Trudy P Claspill

Hello @susan.miller 

It sounds like there may be either a Post Function in the workflow making that change, or an Automation Rule that runs after the status change to make that change.

Have you reviewed the workflow to see if there is a Post Function making that change?

And to see what rules have run against the issue recently you can expand the Automation panel at the bottom right of the issue view and then click on Refresh to display the rules that have recently run.