Comments not visible

Question

Hi, I am recently facing this issue that the comments are not being displayed in the comments section of a ticket.

I know that there are comments in the respective ticket because if I see the All section, I can see the comments.

Any possible solution for this?

Thanks!

Michel Neeser · Accepted Answer

Hi @Ibtehaj and welcome!

This looks like a browser issue to me. Does the comment you're looking for get visible after clicking on "View 1 older comment"?

Ibtehaj · Accepted Answer

This issue has been resolved automatically. I didn't update the browser just did a restart.