I'm trying to create an automation. I would like to assign a specific user to a field that I have created inside a jira form. Can really understand what JSON should be used for this
Hi @Jeet Damania -- Welcome to the Atlassian Community!
For a question like this, please post an image of your complete automation rule, images of any relevant actions / conditions / branches, an image of the audit log details showing the rule execution, and explain what is not working as expected. Those will provide context for the community to offer ideas. Thanks!
Until we see those...
Have you tried to use the Edit Issue action, select your field, and then select the user?
There may not be a need to use advanced edit with JSON, unless your field is not listed in the drop-down list. In that case, please look here to learn the correct syntax for single-select or multiple-select, user fields...depending on which applies:
https://support.atlassian.com/cloud-automation/docs/advanced-field-editing-using-json/#Single-user-picker-custom-field
Please note you will need to use the account id value when using JSON.
Kind regards,Bill
Hi @Jeet Damania,
Welcome to Atlassian Community!
Are you trying to add data to the Request form or Forms (found under Project settings > Forms)? Based on your question it sounds like the latter, and if that is the case the only way to do it would be to link the field in the Form to field in Jira. Your automation would then populate that custom field with the user, re-open and re-submit the Form and that would then sync the Form with the fields that are linked.
Thanks, @Mikael Sandberg as I missed the part about the form usage :^)
its "Context Fields" under project -> project settings -> request types
Okay, in that case then the KB that @Bill Sheboy linked to would be the way to go. You need to know the Atlassian Id for the user you want to add which you can get if you do a webrequest to the Find users endpoint.
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