Can We Use Following Workflow Transition Properties: 1) jira.description , 2) jira.fieldscreen.id

Question

Hi Team,

We are doing migration from server to cloud. during these we facing problem in workflow transition properties.

" 1) jira.description , 2) jira.fieldscreen.id "  these transition properties are present in jira server but we are getting error while configuring in cloud.
I have share Screenshot with you.
Please check it out and give solution over it.

Thanks and Regards,
Prathamesh Rane

Sanjen Bariki_rtm841 · Answer

Hi @Trudy P Claspill ,

Same, I am also troubling the mentioned properties is not mentioned in the Jira cloud Article. same posted in the answer to @Prathamesh Rane  and added the atlassian to team to take it.

thanks @Trudy P Claspill ,

Regards,

Sanjen

Trudy P Claspill · Answer

Hello @Prathamesh Rane

Welcome to the Atlassian community.

What are you trying to accomplish when using those properties?

I found two articles related to using workflow properties in Jira Cloud:

https://support.atlassian.com/jira-cloud-administration/docs/use-workflow-properties/

https://confluence.atlassian.com/servicedeskcloud/useful-workflow-properties-for-jira-cloud-1097176552.html

I don't see either of the two properties you are trying to use listed in those articles.

Sanjen Bariki_rtm841 · Answer

Hi @Prathamesh Rane ,

Could you please check in the server, Are you putting the properties value correctly..?

In workflow properties, you can add the below properties in cloud and I can't see the Description value.

If you change the value jira.description to Jira.description  It may not work, Please try it and let me know.

Now I am adding the atlassian team to resolve it @[deleted]

Please help on this it @[deleted]

Regards,

Sanjen