How to Delete Another Site?

Question

Hello!

Before we migrated our Confluence Server to our new Confluence Cloud, I created a site to test the features and migration of our Confluence site.

Now, I want to delete the site that I created for testing and I can't find a way to delete it as the option in removing the subscription is to cancel only and it transferred to the free subscription.

I am hoping someone can help me delete the testing site that I created as other users from primary confluence cloud can see it.

Thanks in advance everyone!

Yamam Al Ghourani[ServiceRocket] · Accepted Answer

Hi Aldritz!

If you want to delete a site, you must cancel the subscription.

Go to Cog icon > Billing > Manage subscriptions > Cancel subscriptions.

(Reference https://support.atlassian.com/subscriptions-and-billing/docs/cancel-a-subscription/)

From what I researched it seems like Atlassian does the following:

After your subscription period ends, you’ll be able to access your site for 15 more days. Your site will then be deactivated, and your product data will be retained for a period of time, which varies depending on your plan.

If you want an immediate deletion of your personal data, you can submit a request.

I hope this helps!