Automation required between different transitions

Question

EXAMPLE :
1) From Not started to pending approval : approvers feild was automatically edited and sent mail to the approvers

2) from pending approval to Revision needed : clear the approvers field and automatically transition back to not started and sent mail to the requestor or reporter,

please any one help me out of this

Thank you

Trudy P Claspill · Answer

There may not be a template that exactly matches your scenario, but they may help you piece together your rule.

If you have additional questions, don't hesitate to ask.

If you do try to construct the rule, be sure to show us what you have when you have a question.

And if the rule runs but you don't get the results you expect, also show us the details from the Audit Log for the rule's execution.

MURUGESH S · Answer

Thank you

Trudy P Claspill · Answer

Hello @MURUGESH S

Have you tried to construct either of these rules using the Automation for Jira feature? If so, please show us what you have so far.

https://support.atlassian.com/cloud-automation/docs/jira-cloud-automation/

When you access the Automation Rules page you can also find a Templates tab that provides several example rules that may help you get started.