Would it be possible to respond in-line to comments on a Jira ticket (as if in a Thread). The developer had several questions in tickets and it gets a little messy trying to keep track of which comments answer which question.
Hello @Sofia Grunspan
That is not currently a native feature, though there is an open change request for it.
https://jira.atlassian.com/browse/JRACLOUD-3406
There are apps that can add this functionality. Here is a search from the Atlassian Marketplace to help you find some of them.
https://marketplace.atlassian.com/search?hosting=cloud&product=jira&query=threaded%20comments
@Trudy Claspill - Has there been any other possible solutions such as: https://jira.atlassian.com/browse/JRACLOUD-3406 to date which eliminates this issue?
@Sofia Grunspan @BX
Hello,
We just released a browser extension that add threads to the native comments. Check it out: https://chromewebstore.google.com/detail/jira-threaded-comments/iebdnelohkccnfpleafffkkikkojmgih
It works just in your browser and no data is shared outside.
It's only available for Chrome, Edge and other Chromium browsers, but we're working on publishing it to Firefox add-on store.
Disclaimer: It's a paid extension, but there's a one-week trial period for you to tell if it's useful.
Let me know, what you think!
HI @Seweryn KalembaThanks for letting me know of this. Would it be possible to let me know of the underlying costs outlined to maintain this? is there any limitation on the no of users (i.e. 8 users free and more at a cost?)
Thanks!
Hi @Sofia Grunspan /@Seweryn Kalemba ,
If you are still looking for a solution and ok to achieve it through 3rd party app. you may want to try our app ThreadWave Comments for Jira | Atlassian Marketplace
This supports threaded comments and templates. it also supports threaded comments in JSM Customer Portal
Regards,
Leo
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