Hi Team,
We have JSM Premium subscription. Where can I find "Lookup issues Limit" to run an automation rule.??
Thanks in Advance!!
Regards
Thulasiraman N.
Hi @Thulasiraman Nagarajan
The limit is set to 100 issues, this can't be altered.
Lookup Issues returns a limited set of fields from issues, automation rules are limited to the number of issues returned/impacted, this for performance reasons and accuracy (data could become out of date by the time the rule finished otherwise).
Thank you for the clarification. @Marc -Devoteam-
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