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Sprints not showing in Sprint dropdown field filter

Doug Robinson

For projects that are hosting a sprint board, when the Sprint field filter is "ON", the list is empty. When it's off, it offers all (future) sprints in our instance. WIth several teams running different sprint schedules, that's a pain.

Is there a setting that is preventing this field filter from working?

Doug

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Trudy P Claspill

Hello @Doug Robinson

When you say the "sprint field filter" do you mean this?

Screenshot 2023-11-06 at 3.34.51 PM.png

Do different people get different results?

Have you confirmed that there are active and future sprints in existence for the project in which the issue exists?

If the sprints exist but they are not listed, have you confirmed that the person experiencing the problem has the Manage Sprints and Schedule Issues permissions in that project?

Doug Robinson

good questions. it took me a bit of time to try other users.

No, it seems different users (with different permissions) get the same result - empty dropdown.

Most of our work isn't in the project that hosts the board, but in the ones that do, there are current/future sprints that you would think should appear in the list. but no.

And the users that want that function do have manage sprint and schedule issue permissions.

Doug

Trudy P Claspill

I'm not sure I understand.

Can you provide more details and screen images to illustrate your problem?

It sounds like you have a board hosted by PROJA and the board has a filter that encompasses multiple projects. And when you look at an issue in one of those other projects (i.e. PROJB) and turn on the sprint filter, then you see no sprints. If that is true, is there a Scrum board hosted in PROJB that has active or future sprints?

If you are looking at an issue from PROJB and that project doesn't host any Scrum boards, or it does host Scrum boards but they have no active or future sprints, then when you elect to turn on the Sprint field filter there will be no sprints displayed.

When you turn on that filter, it will show only active and future sprints from Scrum boards that are hosted by the same project as the one in which the issue exists.

It does not search for all Scrum boards in which that project (PROJB) may be in scope. It can only look at the boards where the location is set to that project (PROJB).

Doug Robinson

Trudy,

How you described it is how I understand it to work. Here's our actual situation (quite similar to what you said).

Project "MON" hosts the board, the board has one active sprint (Sprint 26) and two future sprints (Sprint 27 & 28).

If I open MON-1042 (for example) and go to the sprint field, with the filter "ON" it says "no matches found". If I turn the filter "OFF", it is populated with all available sprints in our instance.

If I open an issue from that board that is in a different project, the filter result is empty, but I expected that, based on how I understand it works (and it says it right in the filter txt!

This is only relevant to a couple of teams that stuff all their work into one project, but.. they would appreciate being able to zoom into just their relevant sprints (In the issue screen)

does that help?

Doug

sprint filter.PNG

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