Can I create a dashboard of form responses?

Stephen Elkington

We have a team that fill in a form on JSM while on a job, and this includes a load of yes/no style radio buttons, plus a few number boxes where they enter a numerical value.

I can't see a way to pick up on this using a filter, but I need to find a way to summarise the form results from a number of tickets over a time period. 

Does anyone know a good way to do this?

Joseph Chung Yin

@Stephen Elkington -

The best way to capture FORM's data into your JSM issues is to map your FORM's data elements back to the JSM project's issue fields.  This way, one can conduct JQL search of your JSM issues to be used in your dashboards.

By default, Form's data elements are only stored in the Form and not mapped to your JSM issues.

Here is the reference on how to map Form's data elements to actual JSM issue's fields in your Form's configuration - https://confluence.atlassian.com/proforma/linking-proforma-fields-to-jira-fields-1087521584.html

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.