Backlog count summary is wrong

Question

Since about a week or so the summary of backlog items in my backlog is incorrect. I can figure out what has happened, but it seems to be counting 50-ish more items than the content of the backlog itself.

Does anyone have an idea where or how to correct this?

Harsh Sisodiya · Answer

@Gert van Munster @Mike de Graauw Please find solution below.

Update your board query and exclude sub-task from issue type. You can use below steps for your reference.

Query: Project = (Your Project Name) AND status not in (status which you do not want show on your board like Closed,INVALID etc) AND type not in (Subtask,Sub-task)

1. Using three dots top right side of backlog page and go to "Configure board".

2. Go to "Edit filter query" and use the below mentioned query to exclude sub-task from current query.

Query: Project = (Your Project Name) AND status not in (status which you do not want show on your board like Closed,INVALID etc) AND type not in (Subtask,Sub-task)

In case of any queries please feel free to reach out.

Mike de Graauw · Answer

Same issue here! I'm sure it is adding up the subtasks linked to the stories on our backlog. But as Gert also mentioned, this has never been the case before.

In reality, our backlog contains only 35 issues of the type `bug`, `task`, and `story`. I'm sure it adds the subtasks, as I only had 80 issues on the backlog yesterday, but added five subtasks to a story today and now the counter says 85 issues.

Gert van Munster · Answer

Well, when in a backlog view of our project. There is a summary the amount of backlog issues.

This amount went up by about 50-60 issues about a week and a half ago without actually having this amount of issues.

In another place the amount seems more correct:

We've never had this inconsistency before.