Project settings forms is empty

Limecube Support

Hi there,

I am trying to edit the request forms we have already setup and had running for a while, but when I go to the [project name] > Project settings > Forms page it just shows this:

All of your forms will show up here

Add forms for customers to fill out when raising a request, or attach forms to existing issues to gather more information.

Other tabs such as 'Request types' at this same level list off the correct request types for this project, so it looks like I am in the right place, so I am not sure what is wrong here.

Any help would be appreciated!

Thanks,

Drew

Walter Buggenhout

Hi @Limecube Support and welcome to the Community!

Basically, your request types are the request forms. The forms under project settings > forms are advanced forms that you can integrate with the request types for advances use cases, but in many (basic) setups, they are initially not used.

Not knowing your setup, I assume that your request forms are basic forms managed directly from project settings > request types and that you don't have any (advanced) forms in your project yet. To learn more about the differences between request types and forms, see these documentation articles:

• JSM Request types 
• JSM forms 

Hope this helps!