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Adding an Additional Assignee or more Fields to a task

Andrew Daur

I'm aware that there is a way to add an additional assignee in a Team-managed project by going into a task and adding an extra "People" Field into the Context Field, but I haven't been able to recreate this in a company-managed project. Is there another way I can edit the fields for ticket in company-managed projects? ie. adding another "People" field for all the tickets in my project.

Accepted answers

Mikael Sandberg

Hi @Andrew Daur,

Welcome to Atlassian Community!

It can be done in a company-managed project too. You need to create a new custom field that is a user picker field and then associate it with the screens that the project is using. You need to be a Jira admin in order to create the custom field.

All comments

Mikael Sandberg

Hi @Andrew Daur,

Welcome to Atlassian Community!

Andrew Daur

I see the Default Field Configuration section, but am unsure how to edit it to allow for the addition of the user picker field. Am I in the wrong place? I should have full permissions as I set up the organization, unless this specific feature is blocked on the free version.

Mikael Sandberg

You need to go to Settings > Issues > Custom fields, from here you can create a new user-picker field. Once the field is created you will be able to pick the screens it should be on.

Screenshot 2023-11-03 at 3.49.26 PM.png

Ash Yadav

Just to echo @Mikael Sandberg's answer here, this is the way to go. I would be curious to hear what the use-case behind having another user field here would be (maybe there's a better way to solve the requirement).

I'll also drop this here in case you need the steps to configure your screens after you follow Mikael's steps:

Go to your project.
Click on "project settings" in the bottom left.
Expand "Issues"
Click on "Screens"

Screenshot 2023-11-03 233525.png

From here choose whatever screen you need to apply this to (you may only see one screen here depending on your issue-type scheme).

Click on the 3 hyper-links which will lead you to the respective screens (create, edit and view) and add your new field.

KR,

Ash

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