How can I copy selected components from parent to child or child to parent issues

Former user

We have a set of components {A, B, C, D, E} added to the parent ticket. In which child ticket has a component A then in such cases it should copy the selected component from the parent ticket like B, C and it should not overwrite any component in the child ticket. Need assistance to configure the automation to add the selected component. 

 

Mathew Lederman

@Srujan Kumar Your best bet is going to create If blocks for each component to check if it's empty in the child. Even if D is empty in the parent and the child it will copy empty into empty, so really nothing is copied.

• When Event Triggered
• For related subtasks
  • If A is empty
    • Then Copy A into A
  • If B is empty
    • Then Copy B into B
  • If C is empty
    • Then copy C into C
  • If D is empty
    • Then Copy D into D

Let me know if this makes sense or if you'd like to see it built out in Automation.