Hello,How can I remove the "Duplicate" resolution value as it was marked as duplicate by mistake?Example: Thanks!
Hi @Hristina Devedzhieva
From Post functions you can clear the resolution status
To do what @BHANU TEJA says, you need to have a transition from the current status back to the current status with the post function to clear the resolution field. This is also done if you want to re-open an issue after it is closed
If you ever want the ability to change the resolution, you need a different transition that shows the resolution field so it can be changed. You can't clear the field in this transition.
Thank you, Joe! I've managed to change the rules, and now all looks good!
Thanks!
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