How to keep both automation rules' values?

Bùi Thị Thúy Hằng_fy492q

I have 2 automation rules that are triggered by adding labels to Jira tasks:

- Rule 1: Label A will change field Assignee (multiple) to project member (X, Y)

- Rule 2: Label B will change field Assignee (multiple) to project member (M, N)

 

There are certain tasks that involve all project members X, Y, M, N. However, when I use both labels A and B, only (X, Y) or (M,N) appear. Is there any way to keep automation rules from overwriting one another in this case, so that all (X, Y, M, N) can be retained in field Assignee?

Jehan Bhathena

Hi @Bùi Thị Thúy Hằng ,

In the "Edit Issue" action you need to set 2 values, "Copy from Issue" + "New User", this way the issue will retain the previous users while adding the new user too

Hope this helps.