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the sprint we were working on has disappeared

magaly_renlu4

"I am facing an issue: on two consecutive occasions, the sprint we were working on has disappeared, and the user stories have appeared in the backlog. We don't understand why this is happening, as no one has apparently deleted it. It could be a tool error. Could you help me investigate what is happening

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Mikael Sandberg

Hi @magaly,

Welcome to Atlassian Community!

If you go to Reports > Sprint Reports do you see the sprints that disappeared in the dropdown list?

Screenshot 2023-10-26 at 3.13.46 PM.png

If so that would mean that someone closed your sprint when they closed their sprint. This can happen since sprints are not project or board specific but can be used in any project. So if someone by accident select the wrong sprint on another board this can happen. The only way around this to make sure your use unique names for the sprint and also check the box to only show sprints in the current project if you have to set the sprint in the issue view.

Screenshot 2023-10-26 at 3.16.26 PM.png

I always recommend that you assign issues to sprints from the backlog, that way you avoid running into the issue of selecting the wrong sprint.

magaly_renlu4

Thanks for your response. However, I wanted to point out that the sprint doesn't appear in the reports; it seems to have been deleted. As I mentioned earlier, they are visible in the User Stories in the backlog, along with their recorded times. But no one deleted it, or at least there's no evidence of that.

magaly_renlu4

I checked the history of each User Story too, and it shows that it was moved. However, the person in charge insists that she didn't do it.

Mikael Sandberg

Well, if the sprint has been deleted then there is not much you can do unless you have a backup of your instance.

magaly_renlu4

Can I have a separate backup for each project in JIRA. So I could easily restore individual projects if needed.

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