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Issue counts for upcoming sprints incorrect

Jessica Ketcham_0ixfbu

We use the Backlog view in JIRA Cloud to plan upcoming sprints. Until today, the number of issues planned for each sprint was correct, but as of today it seems to either be counting subtasks or something else, but the number has multiplied. I use these numbers to quickly report on Sprint progress each week, but now that it's incorrect I'll have to manually count the stories or find another way.

Does anyone know if this was a purposeful change?

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Bill Sheboy

Hi @Jessica Ketcham

Is this for a company-managed project or a team-managed project? You may find that information at the bottom-left side of the page expanding area.

When you expand those sprints, how do the listed issues compare to the count shown?

Has the board filter recently changed?

Kind regards,
Bill

Jessica Ketcham_0ixfbu

Hi @bill ! Thanks for answering. The issue is no longer occurring. But to answer, it's a company managed project, the issue counts did not in any way match when expanded, this is how I knew there was an issue, and nothing with the project, board, or filter had been changed. Must have been a temporary glitch.

Bill Sheboy

I am glad to learn it stopped happening, and that is curious...

Do you have the "Enhanced board" feature enabled, as I have seen a few posts about changed / apparently broken behavior with that enabled?

Jessica Ketcham_0ixfbu

OH! Yes! You're right. I had turned that off the other day because I was missing items under a menu. I just turned it back on and the issue occurs again. That's exactly it!

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