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When I'm trying attach a screen shot or a document in the Comment field it throws an error

Vishnu Vardhan Chenna

Hi Community,

When I'm trying to attach screen shot/ document like text or excel/word in the comment field it is throwing an error. Could you please help me the work around for this issue.

Thanks.

Accepted answers

Kseniia Trushnikova

Hi @Vishnu Vardhan Chenna,

Please share a screenshot of the error so we can better understand the issue. Is the issue also reproducible in the incognito mode and other browsers?

All comments

Kseniia Trushnikova

Hi @Vishnu Vardhan Chenna,

Please share a screenshot of the error so we can better understand the issue. Is the issue also reproducible in the incognito mode and other browsers?

Vishnu Vardhan Chenna

Hi @Kseniia Trushnikova

MicrosoftTeams-image (12).png

Kseniia Trushnikova

@Vishnu Vardhan Chenna, please check if you have the permission Create Attachments in the project (Project settings > Permissions). Most likely the error occurs because you do not have this permission.

Vishnu Vardhan Chenna

Hi @Kseniia Trushnikova thanks for the solution

it's working now.

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