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Suggestion: create ticket from within Confluence Page

Pieter Helsen

As a Product/Project Manager
I want to create Jira tickets straight from within a Confluence page
So that I can quickly create follow-up tasks in the development backlog.

I'm a Product Manager for a scale up. All our features are documented in Confluence and linked to an epic in Jira. During the kick-off and syncs, we typically do an Amazon-style read-through of the documentation in Confluence and then ask/answer questions about the feature. Often, this results in tickets that need to be followed up.

Our documentation template has a Jira Issue/Filter macro at the bottom of the page that shows all items linked to this epic. It would be nice that the Jira Issue/Filter macro would show a button that opens a Jira Create Issue dialog within Confluence.

Ideally, this button should work both in the 'Edit' and 'View' modes of the Confluence page.

Optionally, it would be nice to have some fields prefilled (such as the epic link), but that is not really necessary for an MVP.

Accepted answers

Walter Buggenhout

Hi @Pieter Helsen,

I ran into this question during a content grooming / cleanup action in community. I noticed this is a fairly aged, but unanswered question.

Did you know that you can quite easily create Jira issues from content in Confluence? If you select a piece of text in a Confluence page, a sort of tooltip will pop up, allowing you to create an issue in Jira with the selected text pre-filled as the summary for the issue.

If you document requirements in a table in Confluence, you will even have the possibility to create multiple issues as once, using columns from your table as the summary and description fields for the issues you create. If you also have a link to an Epic on your confluence, you should even be able to use that epic as the parent for the issues you create all in the same effort.

Hope this helps!

All comments

Walter Buggenhout

Hi @Pieter Helsen,

I ran into this question during a content grooming / cleanup action in community. I noticed this is a fairly aged, but unanswered question.

Hope this helps!

Pieter Helsen

Hi Walter,

Thanks, this does help slightly. I've also added it as a suggestion to [CONFCLOUD-54854] Update JIRA issue from Confluence page - Create and track feature requests for Atlassian products.

Matthew_Christiansen_Adaptavist

Hi @Pieter Helsen

Hope you are well?

Have you checked out Forms for Confluence? We have just released a feature that allows you to create a form that links directly to a project in JIRA, allowing you to create tickets in JIRA.

This can be then shared with colleagues who use Confluence too, and it then automatically creates a ticket in the project the form was initially set up for

Feel free to read the documentation for more info on how this works

I should mention this feature is only available for the cloud version of Form of Confluence, though.

I am happy to set up a demo of this in action if you would like to just let me know

Many thanks

Matt

Karri Adkins_3xtwwg

There used to be a gadget you could add with the old editor, but it seem many of the jira gadets for using on confluence have gone away...

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