Hi
I've configured the Average Time in Status gadget as follows:
And get the following:
What am I missing!?
Thanks
Hello @Maxine Freedman-Thompson
Do you have any issues that have been resolved in the past 60 days? The chart shows information only for issues that have been resolved in the in the date range you specify.
Hi @Trudy Claspill
Yes, I do - a lot of them
Hi @Maxine Freedman-Thompson
Adding to Trudy's questions...
What type of project is the board's filter you are trying to use: company-managed or team-managed?
For the board's filter you have selected in the gadget, and the resolved issues, have you confirmed that the status values selected in the gadget match those issues? (If you select other status values, the chart will display as you show.)
Kind regards,Bill
@Maxine Freedman-Thompson
In addition to @Bill Sheboy 's question about whether the project is Team Managed or Company Managed, is it a Software or Work Management or Service Management project?
Is the Resolution field and Resolved date/time field set in the issues that have been resolved in the last 60 days?
Hi all,Is there any way to get this gadget to work for a project that is not using the resolution field?Thanks!
Hello @Jonas Didzoleit
Welcome to the Atlassian community.
Please start a new Question by clicking on the Ask a question option at the top of the Community screen.
Tell us the details of your environment. Tell us the type of project you are using. And share with us your use case in which you choose not to use the Resolution field.
It looks like you're new here. Sign in or register to get started.
