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Jira Cloud Administrative Logging

Ryan Gott

As a Security Engineer I am looking to monitor certain events in a Jira Cloud instance, particularly, events for instance/tenant level administrative changes. In addition to that, I would like to monitor configuration changes to the installed apps. I haven't really found anything other than using webhooks to send audit event logging to a third party logging solution, but the documentation around audit logging is mostly for user events and project level events. How have others achieved this?

Comments

Sid Pathirana

Hi @Ryan Gott - if you're an Org Admin in cloud you will have access to the Audit Log in the Security menu. This allows you to filter on 367 event types categorised under the following areas - depending on what you're after exactly, some of these categories may contain log entries for the type of events that you want to monitor against.

Jira User Actions
User provisioning
User management
Atlassian accounts
Settings
Security policies
Bitbucket cloud workspace actions
Confluence user actions
Bitbucket cloud repository actions
Jira Service Management product actions
Organizations
User access settings
Products
Bitbucket cloud product actions
Bitbucket cloud user actions

Ryan Gott

@Sid Pathirana thanks, those would be the types of logs that I am interested in, but I don't see those event types available using the audit logging via webhook.

Sid Pathirana

Hi @Ryan Gott - I don't think the Audit Log supports webhooks to push data/events out. It does however have a basic export to CSV feature and also the ability to access the log data via the Organizations REST API if either of them are suitable workarounds for you?

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