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Days in column not displaying on all tickets and displaying an incorrect count

Recently it appears that even though we have the 'Days in column' enabled on our sprint board, the days in column indicator is not being displayed on all tickets and I can't work out why.

For the tickets it is still displaying for, the count appears to be incorrect. For example, displaying 41 days in a column when a ticket has only been in the column 17 days.

Does anyone know?

Days in column.png

Accepted answers

Hi @Kara Nadarajah

Has your team enabled the "Enhanced board..." feature?

If so, this is a known defect, and it appears ready to start development. Please vote for / watch the issue to see progress:

https://jira.atlassian.com/browse/JSWCLOUD-25917

Kind regards,
Bill

All comments

Trudy P Claspill

Hello @Kara Nadarajah

Have you reviewed the information about Days In Column available here?

https://support.atlassian.com/jira-software-cloud/docs/customize-cards/#Using-days-in-column

Hi @Kara Nadarajah

Has your team enabled the "Enhanced board..." feature?

If so, this is a known defect, and it appears ready to start development. Please vote for / watch the issue to see progress:

https://jira.atlassian.com/browse/JSWCLOUD-25917

Kind regards,
Bill

Trudy P Claspill

I was just going to add a note about that, having seen your comment about this defect on other posts. :-)

Thanks, @Bill Sheboy

Yes @Bill Sheboy that's exactly it, thank you. I disabled the 'Enhance my board and backlog' and it's reappeared!

I hope Atlassian doesn't have us waiting years for this fix 😩

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