Workflow conditions using field value is not working

Question

I am attempting to set conditions for transitioning an issue to ‘Done’ using “value field” on the contents of two custom fields.  If field A (single select) is set to ‘yes’, then field B (wiki style render paragraph) can not be empty.

If Field A is set to ‘yes’ then ‘Done’ is not available (this is what is expected), however when text is added to Field B ‘Done’ is still not available (if the field is not null then ‘Done’ should be available for transition).  What am I doing wrong?

Cindy Caranchini · Answer

After revisiting this, I believe that the reason it didn't work is that I was using a wiki style render field set to 'have to be not equal to null'.  This may not be supported as noted in the condition description

Maciej Dudziak _Forgappify_ · Answer

Hi @Johny Heijlen

If you are open to using apps, maybe you could consider using a Jira expression-based validator. There are several options available on the marketplace.

We've developed the Jira Expression Validator as part of the free  Workflow Building Blocks for Jira  app. In which you could build your own validator, that would solve your case.

I am leaving a link to the app's documentation if you are interested.

Cheers

Cindy Caranchini · Answer

Hi Johny,

Welcome.  Sorry to say that I did not come up with a solution.  I gave up on it awhile back.