Combine action email rather than individual emails

Vishal_p33pdz

Hello,

I have a scheduled automation rule which takes action on the issues which are result of the JQL, after performing the action, I need to email all those issue to me. It is working fine but I am getting notification of for each issue rather than combine one email.

Is there a way to get a combine email, rather than for individual ?

Thanks for the suggestion in advance

Vishal

Trudy P Claspill

Hello @Vishal 

One way to do that is to remove the JQL from the Scheduled trigger and instead use a Lookup Issues action to retrieve the issues you want to act against. Then iterate through the results of the Lookup Issues action to execute the actions for each issue. And outside the branch that you use for iterating over the results, create a Send Email action that sends the full list of issues in one message.