Confluence Cloud - link out to external/shared network drive

Question

Is this possible?  We are on Confluence Cloud and would very much like to link out to external/shared network drives.

I have seen some answers on Atlassian's Q&A pages, but nothing has produced a satisfactory result.

Thanks in advance for any help!

Rob Woodgate · Answer

Hi Jim,

The most likely reason you can't connect is that your browser won't connect from a remote web page to a networked drive for security reasons.  See Atlassian's explanation here: https://confluence.atlassian.com/confkb/cannot-link-to-local-files-from-within-confluence-216958257.html

You've got some options to make it work though.  The following question deals with the same issue:

Confluence: How to place a link to a file on a server share in a confluence page?

There are multiple suggestions in there - primarily, and weirdly, using 5 forward slashes - and one of them will hopefully work for you.

There is also the HTML add-on which will allow you more latitude as you will be able to use standard HTML to write the link.

Hope that helps.

Jim Barton · Answer

Hi Rob – yes, we tried following the pathway described in the answer linked below, as well as some other related solutions (also in the Q&A area).  Nothing has proven to be successful, so perhaps someone can provide further instructions and/or context.

* We would like a solution to be available via any browser; not just IE

Linking to Folders: https://answers.atlassian.com/questions/15277528

Thanks,

Jim

Rob Woodgate · Answer

Hi Jim,

Yes, it is possible. Have you tried and encountered a specific problem?