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Add a specific Subtask if one does not already exist with that name?

Sarah Isaacs

Hi Please can you help me.

I have a project that requires me to write an automation which when in a particular status detects whether there is a subtask with a specific name within that card. If there is then do nothing, if there isn't then create on.

This is what I have done:

This works if there are no subtasks in the card but not if the subtasks already exist.

Please please can you help it is doing my head in.

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Valerie Knapp_dpp5c6

Hi @Sarah Isaacs , thanks for your question.

I got something to work like this -

I just set it on any transition but when it worked the first time, you can see this means that having a Subtask already with the word Design in the summary caused a subsequent Subtask to not be created -

Please can you test this and see if it works for you?

Hope so!

Cheers

Sarah Isaacs

Hi Valerie,

Thank you so much for helping me. SO I get this error?

I not sure why it isn't working.

Thanks

Valerie Knapp_dpp5c6

Hi @Sarah Isaacs , thanks for your response. It sounds like the issue that is triggering the rule is a Subtask, which cannot have other Subtasks nested underneath it. What did you do to trigger the rule being called please?

Sarah Isaacs

So my team have the board set up with a workflow of To do column, then Teacher Content, Pre-Design, Allocation, Design and then Done, Unless there are Revisions in which case a manual trigger is run to create a revisions subtask and the card moves to the revisions column.

Some of our cards already have Sub tasks as I've mentioned and I need to detect whether a specific sub tasks exists or not. If it doesn't then create one. I have set up another automation to do the changing of Status I.e Moving the card to the next stage in the work flow.

This is the automation I have now that you helped with:

This is my board:

This is my other automation:

I put them in two separate automations as I assumed it was to much for Jira to do in one. One automation would be more ideal though.

Thanks so much you are a life saver helping me - my head is exploding

Andy Heinzer

@Sarah Isaacs I created a support case on your behalf over in https://getsupport.atlassian.com/servicedesk/customer/portal/23/JST-931193

I also included your site-admin as a requested participant. We typically request data access in cases like this so that our support team can get a better look at your environment, but we would need the authorization of your site-admin to do so. Even if they do not agree to give data access, perhaps our support team can still provide some troubleshooting steps here.

Andy

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