Remove default customer group for JSM

Question

Hello,

since the change in user rights for JSM, anytime someone in our company joins JIRA they also get customer acces to JSM.

We do not want that at the moment.

I checked and it's a default group and you need one for customer access. How can I solve this, apart from manually deleting the user from the group afterwards.

Thanks

Fanny Vachet · Accepted Answer

Hi @Marc -Devoteam-

Thanks for your answer. I am an admin. My issue is that I do not want to add any new customer to JSM. I found where it was used - for Any domain people were getting JSM customer without approval.