How to make forms visible directly on the support portal home page?

Haley Lasley

Hello!

We are trying to consolidate our requests to one project board and direct the issues to the proper team members through issue types. The problem I am running into is that the user/customer has to click into a portal before they can locate the forms. Is there a way to have the forms live on the home page without having to click on a specific portal?

Avinash Bhagawati _Appfire_

Hi @Haley Lasley ,

Welcome to the community!

Please note that you can edit the help centre layout to include  Recently used request forms. Please refer below article for more details.

https://support.atlassian.com/jira-service-management-cloud/docs/edit-the-home-page-layout-in-your-help-center/ 

Thanks,
Avinash