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Making a field required based on another field's answer?

Jane Ellis_v5o6hy

Hello! I am attempting to locate a behavior script for scriptrunner for Jira Cloud.

Use case scenario:

When an issue is set to highest or high priority, we want to require another field to be filled in that is getting missed. I'm hoping this is possible with behaviors for scriptrunner in Jira Cloud, but I have been unsuccessful in writing or locating a script that will do this.

Thanks in advance!

Accepted answers

Trudy P Claspill

Hello @Jane Ellis

Are you trying to set the field to be required while the issue is being created? Or are you talking about the Priority being changed after the issue has been created?

Evaluation of other fields Required state is not evaluated when the issue is being edited since all editing is now done in Jira Cloud inline. Only the field that is being edited can be evaluated during the Edit operation to see if it is required.

Behaviours can be used to conditionally make a field Required only in the Create Issue dialog.

All comments

Trudy P Claspill

Hello @Jane Ellis

Are you trying to set the field to be required while the issue is being created? Or are you talking about the Priority being changed after the issue has been created?

Behaviours can be used to conditionally make a field Required only in the Create Issue dialog.

Jane Ellis_v5o6hy

On creation, preferably. I knew it would be an issue during editing.

Trudy P Claspill

Did you try a script similar to the example provided in the Behaviours documentation?

https://docs.adaptavist.com/sr4jc/latest/features/behaviours/example-behaviour#make-field-required-when-select-list-value-selected

Crystal Baker

I have accomplished this using jira workflow conditions and validators.

If my condition checkbox called "needs ops review" is checked, then the field "ops reviewer" is required (validator).

image (8).png

Crystal Baker

I should clarify -- if they don't provide the required field then the workflow step won't get completed (in your case, "create issue."

Jane Ellis_v5o6hy

The issue is that both of the fields we're using are standard jira fields, so I can't call them the way that script does and it's throwing errors when I try to change it.

Jane Ellis_v5o6hy

@Crystal Baker it looks like you're achieving this with an app, JSU. I don't have the ability to purchase that right now and already have scriptrunner installed. The conditions and validators "out of the box" don't work the same way.

Crystal Baker

Ah, I had no idea. Thanks

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