How do I setup email batching in JIRA software?

Audra Bell

Hello!

I am trying to setup batching for email alerts - but I don't see Batching email notifications as an option in my navigation after going to System.

 

Your assistance is greatly appreciated.  

 

Thank you!

 

That's awesome! How do I turn this on?

To enable batching of email notifications:

1. Go to  > System > Batching email notifications (you can also search for it by pressing 'gg').
   
   
2. Click the toggle to enable this feature. It will be applied to all users.

Hana Kučerová

Hi @Audra Bell ,

welcome to the Atlassian community.

Batched notifications are enabled in cloud sites and the default time interval for the same recipient and issue is batched up to 3 minutes of inactivity with a maximum waiting time of 10 minutes.

In terms of being able to configure this batch window, Atlassian has an item in their development backlog to address this:

• JRACLOUD-72688: Ability to manage Batched notifications in Jira